Delivery Information

Harry J's BBQ Wood Delivery UK Online

What will delivery cost me?

 - If your order value is over £35

  • All orders over the value of £35 will qualify for free standard delivery!
  • Plus, you can upgrade to Priority dispatch* delivery for just £3.95.

*Check further down the page for more information on our priority dispatch service terms.

- If your order value is under £35

  • For orders less than £35 - £5.95
  • Priority dispatch* delivery for any order under £35 - £7.95

Delivery services - who will deliver my parcel?

DPD delivery Harry J's BBQ Smoking woods UK

We've listened to our customers! So for all of our deliveries we now use only DPD.

We've moved exclusively to DPD for all orders, ensuring fast delivery times and impeccable service. You can track, amend, rearrange and select a safe place quickly and easily. 

How long will my delivery take to arrive?

All orders are sent with a 24 hour service via DPD. Dispatched within 1-4 business days.That means in general, you'll receive your delivery within 3 days on average (With standard delivery) but can take up to 5 days until delivery on occasion. We pack and dispatch orders as soon as we can, which usually includes evenings and weekends (Yeah... We really DO care that much!) Collections from us are Monday-Friday, so any orders after morning on a Friday will likely be on the way to you by Monday (Expected Tuesday for delivery)

Priority dispatch orders are within one business day or same business day with a cut off of 10:30.

Can I track my delivery?

 Yes! Every order we send out can be tracked and you'll receive a tracking number and details of how to track your order via email upon dispatch. If a phone number is provided, you may also receive updates to your phone instead or in addition. 

*Priority dispatch terms*

Priority dispatch means your order will be sent out at the very earliest opportunity. This is usually the same day or next business day. Orders before 10:30AM will be dispatched the same day for delivery the next working day. Orders placed after that will be dispatched the same day but may be collected the following business day. 
Example - Order at 22:30 on a Wednesday and your order will be collected from us on Thursday for delivery on the Friday. The same order placed at 09:30 on the Thursday will usually still arrive by Friday. 

If your order is placed for priority dispatch delivery on Friday evening, or over the weekend, it will be treated with exactly the same priority. It will however be collected from us the following Monday for delivery to you Tuesday.


Is my delivery guaranteed?

Yes! We will deliver every order as promised and as quickly as we can. 

Of course, we cannot control a delivery once it has left us. That is why we chose the most respected and reliable couriers to handle your deliveries!

If you ever have any trouble with your delivery you can contact us to let us know or ask questions. We will do our absolute best to help where we can!